Privacy Policy

Introduction

Maven Building Supply LLC and Maven Construction Company LLC (“we”, “us”, “our”) provide services and content on builtmaven.com (“website”, “site”) related to building materials and construction services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, your choices, and how we protect it.

  1. Information we collect  
  • Account & contact data: name, email address, billing/shipping address when you register or purchase.
  • Payment data: payment method details processed by our payment processor.
  • Usage data: pages viewed, features used, session length, IP address, device and browser information, and cookies.
  • Analytics data: collected via Google Analytics (see “Cookies, tracking, and Google Analytics”).
  • Marketing & communications: preferences and history of emails you receive from us.
  • Support data: any information you provide when contacting customer support.
  • Children: we do not knowingly collect personal information from children under 16; if we learn we have, we will delete it.
  1. How we collect information  
  • Directly from you (forms, payments, support).
  • Automatically via cookies, trackers, and server logs.
  • From third parties (payment processors, analytics providers, and other service providers).
  1. Purposes for which we use personal information  
  • Provide, operate, maintain, and improve the site and services.
  • Process payments and fulfill orders.
  • Send transactional messages, updates, and marketing (with consent where required).
  • Personalize content and product recommendations.
  • Monitor, analyze, and report usage via analytics.
  • Detect, prevent, and respond to fraud, abuse, security incidents, and legal requests.
  • Comply with legal obligations.
  1. Cookies, tracking, and Google Analytics  
  • We use cookies and similar technologies to operate the site, remember preferences, enable features, and measure usage.
  • Google Analytics is used to collect usage data. You can opt out of Google Analytics tracking via your browser settings or Google’s opt-out tools. Where required by law or regulation, we will obtain consent for non-essential cookies and honor Global Privacy Control (GPC) signals and other recognized opt-out mechanisms.
  1. Sharing and disclosure of information  
  • Service providers: payment processors, hosting providers, analytics providers (including Google), email platforms, and other vendors who perform services for us.
  • Business transfers: in connection with a merger, sale of assets, or financing.
  • Legal & safety: to comply with law, respond to lawful requests, protect rights, property or safety, and to prevent fraud.
  • We do not sell personal information for monetary consideration. If that changes, we will update this policy and provide opt-out mechanisms as required by law.
  1. International transfers  

We are based in the U.S. and the information we and our Service Providers collect are governed by U.S. law. If you are accessing the website from outside of the U.S., please be aware that information collected through the Website may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the Website or provision of any information, therefore, constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personal Information, in the U.S., as outlined in this Privacy Policy.

  1. Data retention  

We retain personal information as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, or as reasonably necessary for business purposes. Retention periods vary by data type and legal requirements.

  1. Your rights and choices  
  • Access, correct, delete, and portability requests: you may request access to or deletion of your personal information where applicable under law.
  • Opt-out of marketing: you may opt out of marketing emails by following the unsubscribe link in emails or contacting us.
  • California residents: you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know categories of personal information collected, the right to request deletion, the right to opt-out of sale or sharing, and the right to non-discrimination for exercising those rights. To exercise applicable rights, see “How to contact us.”
  1. Security  

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption and access controls. No system is perfect; if a security incident occurs we will notify affected individuals and regulators as required by law.

  1. Third-party links and services  

Our website may contain links to third-party sites or integrate third-party services (for payments, analytics, embeds). This Policy does not cover their practices; review their privacy policies before providing personal information.

  1. Changes to this Privacy Policy  

We may update this Policy to reflect changes in practices or legal requirements. If changes are material, we will provide notice on the website or by other means. The “Last updated” date above will reflect when changes are made.

  1. Contact Information